JCtrans: Would you please make a brief introduction of your company?
TOMASZ LANGOWSKI: Langowski Logistics is a modern Polish family company, a trustworthy logistics specialist on the international market. Comprehensive logistic services, network of own warehouses in Poland and own customs agency distinguish our company from the competition.
The main services include FCL and LCL sea freight, rail transport on the New Silk Road and intermodal, air transport and road transport throughout entire Europe.
As a part of warehouses logistics, the company provides among others consolidation and deconsolidation of cargo, cross-docking, transshipment of goods of any weight and size, long-term and short-term storage of goods. We provide warehouse logistics in our own warehouses located in Gdansk, Gdynia, Warsaw and Lodz and subcontracted warehouses in different parts of Europe.
Langowski Logistics has been on the market since 2004. Our strength is not only experience, but also professionalism, punctuality and flexibility. The company works according to business ethics and long-term business relationship with our partners.
Our team - over 170 specialists - work in 7 operational divisions. We also permanently develop new business opportunities with China, especially on the New Silk Road, and cover the CIS countries. Our sales representatives speak fluently English, Russian and Ukrainian.
JCtrans: Would you please talk about your core-competitiveness?
TOMASZ LANGOWSKI: Langowski company was founded in 2004, and in the beginning only focused on the customs clearance services. After a year we have opened sea forwarding department. It was followed in 2006 by launching a road transport department.
In 2014 we established the rail transport department to handle transport within the framework of the New Silk Road and that's what we focused on in terms of developing the company.
Now, Langowski Logistics for over 8 years has provided comprehensive service of rail freight between Europe and Asia, including multimodal transport, customs clearance in various forms and warehouse services that complete these services.
Due to the growing demand and constant development of warehouse logistics, in March this year we opened a new warehouse in Lodz, largely intended for handling import and export rail cargo. We offer consolidation from all over Europe and a regular, dedicated export console to China via The New Silk Road.
JCtrans: What do you think is the most important thing to run a logistics company?
TOMASZ LANGOWSKI: First of all, you must have your own idea of running this business, and enough "know-how”.
You need to know the market, customers and their needs and problems they have with the transportation of goods. Then you can go ahead in the right direction.
Secondly, success can only be guaranteed by teamwork, so you should have a team of trusted and qualified specialists. This is probably the most important condition in order for the company to grow.
Third, you can't stand in the same place. You always have to progress and reach further. You also need to feel and see the changes in the market to catch the opportunity that appears in front of you.
JCtrans: Would you please talk about the situation of logistic industry in your country?
TOMASZ LANGOWSKI: The logistics industry in Poland develops very dynamically. The key situation was Poland's accession to the EU in 2004 and the opening of European markets Since then we can see the incredibly growing demand for import services form Polish companies.
Thanks to Poland's location in the center of Central Europe, many of the companies from the rest of Europe use Poland as a logistic hub for international cargo both for import and export.
Three large seaports (Gdansk, Gdynia, Szczecin), an extensive rail network, international airports, subsequent emerging motorways and lower job costs - all this allows Polish forwarding companies to compete in Europe with good results.
Due to increased volume of transported goods, the demand for warehouse space by logistics companies is also growing up dynamically.
The logistics industry needs more and more storage space. This is caused, among others, by the growing importance of Poland in handling cargo for the e-commerce industry for many European companies.
JCtrans: Would you please talk about your strategy to explore the foreign market?
TOMASZ LANGOWSKI: Our strategy is simple - be visible, be active, and be helpful.
The first two are interrelated, they mean active participation in international trade fairs and conferences. Be active means more than just participating or owning a stand. Before each trip, we conduct an analysis of participants and contact the selected ones to arrange a one-to-one meeting. We are also part of the most important international logistics networks and we take part in the annual meetings.
Being helpful means having a strategy towards clients. We do not try just to sell our services. First of all, we try to learn about the specificity of the client and find a solution that is able to solve his logistics problem or improve the logistic process. Then we share our knowledge to improve his business. This strategy really works.
JCtrans: What is the reason that makes you become a GCP member to develop your business?
TOMASZ LANGOWSKI: There are several reasons why we decided to be a GCP member. The most important is the Financial Protection which is not only for our safety but also protect our business partners form JCtrans.
The other reasons are credibility for partners and special marketing promotion for GCP members such as mass-mailing, social media promotion, and others.
The last thing is sales-leads which we get form JCtrans staff.
JCtrans: How do you maintain a long-term cooperation relationship with your clients?
TOMASZ LANGOWSKI: First of all, every day we are helpful to customers. We try to solve all their problems immediately because we know, that our client's business is connected with us and depends on the quality of our service.
The second important thing in building relationships is individual approach, so very important to humans. We try to visit our customers minimum once a year even from abroad. We are doing this during trade fairs and conferences.
We also use new technologies to stay in touch.